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Каталог

Вoзврат заказoв

Вы всегда можете вернуть или обменять заказанный в нашем интернет-магазине товар. Для этого достаточно уведомить нас о своем намерении в течение 14 дней с момента получения заказа.

 

Для возврата товара нужно сделать следующее:

1. Обязательно сообщите нам об этом по телефону, онлайн чату или же напишите электронное письмо о своем желании заменить или вернуть заказанный товар в течение 14 дней с момента получения заказа;

2. Отправьте вещи с помощью курьерской службы СДЭК на наш адрес (адрес уточнить у менеджера). Данной посылке будет присвоен трекинг-номер, который нужно будет обязательно сообщить нам с помощью электронной почты или онлайн-чата на сайте.

Данная доставка осуществляется за наш счет лишь в том случае, если у полученного товара обнаружен брак или же он не соответствует заказанной позиции. Если же вы хотите вернуть товар по другой причине, доставка будет осуществляться за ваш счет.

3. Когда мы получим товар на склад и проверим его, наш менеджер свяжемся с Вами для уточнения реквизитов выплаты возврата или же обмена возвращенного товара.

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